From website quality and perceived value to online repurchase
Intention: The sequential mediation of e-trust and e-commerce platforms
Variables: independent variables: – website quality Perceived value Dependent variables: online repurchase Intention intention Mediator: e-trust and E-commitment
My chosen research topic is From Website Quality and Perceived Value to Online Repurchase Intention: The Sequential Mediation of E-Trust and E-Commitment in Saudi E-Commerce Platforms. This examination aims to study how website quality and perceived value influence customers preference to repurchase through the sequential mediating roles of e-trust and e-commitment. In the rapidly expanding e-commerce market of Saudi Arabia, platforms such as Noon and Amazon Saudi Arabia compete by improving website performance and providing superior customer value. Website quality, including usability, security, information accuracy, and system reliability, shapes customers perceptions and builds confidence in the platform. When consumers perceive high value and quality, they are more likely to conceive e-trust. This trust then fosters e-commitment, reflecting a long-term psychological attachment to the platform. Eventually, this sequential relationship strengthens consumers online repurchase intention. The analysis contributes to understanding digital customer behavior and provides practical implications for improving consumer retention strategies in Saudi e-commerce platforms.
In this research, a literature review will be conducted to examine previous studies related to website quality, perceived value, e-trust, e-commitment, and online repurchase intention in the context of e-commerce. The purpose of the literature review is to analyze and synthesize existing academic findings to better understand how these variables are related and how they influence consumers behavior in online shopping environments.
Particular attention will be given to studies focusing on e-commerce platforms operating in Saudi Arabia, such as Noon and Amazon Saudi Arabia, as well as research conducted in similar digital marketplaces. The literature review will also explore theoretical frameworks and empirical evidence that explain how website quality and perceived value contribute to building e-trust, which in turn strengthens e-commitment and ultimately leads to online repurchase intention. This review will help establish the theoretical foundation of the study and identify research gaps that justify the need for the present research.
- Website Quality Perceived Value E-Trust E-Commitment Online Repurchase Intention
- research questions

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