In this assessment, learners will explore how the advent of remote work, AI, and digital communication tools have transformed the nature and definition of conflict in the workplace.
Instructions:
Write a reflective essay exploring how the advent of remote work, AI, and digital communications tools (like email, instant messaging, video conferencing) has changed the nature and definition of conflict in the workplace. Consider the following questions in your reflection:
- How has remote work changed how conflict is expressed or managed?
- In what ways do AI tools influence conflict resolution, miscommunication, or bias?
- How do digital platforms like email or instant messaging contribute to or resolve misunderstanding in the workplace?
Notes:
- Choose one of the following submission types: (a) Written submission: 500 word minimum, APA Style 7th Edition or (b) Audio submission: record a minimum of four minutes, include a written submission of your references or (c) Video submission: create a minimum of four minutes, include a written submission of your references.
- Please refer to the written assignment rubric on the Start Here tab for this assignment.
- Please refer to the AI guidelines outlined in the syllabus.
Artificial Intelligence (AI) Guidelines for this Course:
Full AI Use: Artificial Intelligence (AI) tools and software may be used in this course for assignments and projects if the AI is used ethically and cited correctly. Students must credit any AI tool that helped them with their work. It is the students responsibility to verify any information from AI tools.
If AI use is suspected without proper attribution in submitted work, the faculty member will communicate with the student. The goal of this communication will be to identify the student’s intentions, provide guidance on adhering to the policy, and support the student’s learning and improvement. This approach ensures fairness and protects both the student and faculty member from potential misunderstandings or unjust accusations. If a student uses AI in an unauthorized manner, the behavior may be considered academic misconduct.
Reading:
Read: Making Conflict Suck Less: The Basics, Introduction
Read: Conflict Management, 1.1: Conflict Defined and 1.2: Levels and Types of Conflict
Read: Organizational Behavior and Human Relations, What is Conflict? and Types of Conflict
Videos:
Watch: The Gift of Conflict (14:48 minutes)
Watch: Understanding Conflict (6:46 minutes)
Listen: Magical Learning: Navigating Workplace Conflict & “Shrinking Elephants” (with Genevieve Hawkins)-Ep. 227 (start at 6:02 minutes) (21:08 minutes)
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