Think about the jobs you have held in the past, and then describe one business problem that the organization faced that could be solved with the application of new or improved technology. For that business problem, list and describe specific issues pertaining to each of the following factors: organization, technology, and people.
Note:
- Follow assignment instructions.
- Review and follow the grading rubric criteria.
- Follow proper APA format guidelines.
- Write a minimum of three full pages.
During my time as a TWIC Badge Import Driver at Jaxport in Jacksonville, a significant business problem the organization faced was its reliance on outdated, manual processes that left the entire import vehicle operation struggling to keep up with modern logistics demands. From an organizational standpoint, there was no centralized dispatch or routing system in place, meaning vehicle flow from the import lot to the automotive finishing shop and finally to the CDL load line depended entirely on supervisors physically directing drivers creating congestion, idle time, and a pipeline that simply could not scale efficiently. From a technology standpoint, there was no digital tracking system following individual vehicles from the moment they came off the ship, making it nearly impossible to identify bottlenecks, maintain an accurate chain of custody for high-value imported vehicles, or generate any meaningful performance data to drive improvements. From a people standpoint, drivers had no standardized communication tools, so critical updates about lot changes, vehicle conditions, or routing adjustments were passed along informally and verbally leading to frequent miscommunication, misplaced vehicles, and a workforce that was constantly reacting to problems rather than working within a reliable, well-supported system.
You may use my resume for consise details and info you may need.
Please include a couple sources but not too many and dont go over the top. i do want to pass on this assignment but if you make it too good its not beliveable that i wrote it. Just do the minimum it works for me. just no ai use at all. I did use some ai to give you the example of what my reply for my job topic but please start from scratch with the ideas i provided.
Attached Files (PDF/DOCX): Ian_forklift_Resume 2026.docx
Note: Content extraction from these files is restricted, please review them manually.

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