In the CapraTek: Organizational Communication Policy activity, you observed more difficulties, indicating that the team needs your help overcoming their communication challenges. You have resolved to reset the team members attitudes so that they clearly understand your approach to future communication strategies and feel invested in the vision that you are laying out for them.
Remember that a communication policy should be a formal, enforceable document that reinforces ethical behavior and acceptable methods for communication within and about the team. The policy should clearly define all actions and consequences, and you will need to present it in a way that encourages acceptance of the policy by the team. Your goals for this communication include the following:
- Explain the communication issues that have led to the need for a new policy.
- Create a communication policy that you will introduce to improve communications and assure people are working with a unified purpose.
- Define your expectations, or contract, for ethical discourse in team communications.
- Provide a rationale that addresses the importance of defining appropriate communication channels.
Rubric
By successfully completing this assessment, you will demonstrate your proficiency in the following course competencies and scoring guide criteria:
- Competency 3: Analyze the interrelationships of communication within organizational systems.
- Explain critical communication issues and challenges faced by the team.
- Create a communication policy that would improve communications and ensure future communications are handled appropriately.
- Competency 4: Analyze the application of ethical principles in organizational communication.
- Define appropriate expectations for ethical discourse in team communications.
- Provide a rationale that addresses the importance of defining appropriate communication channels.
- Competency 5: Communicate effectively and professionally.
- Organize content for ideas to flow logically with smooth transitions.
- Apply APA formatting to in-text citations and references.

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