Write a 56 page strategic change management plan that describes how organizational culture affects healthcare management practices and the types of ethical challenges that can come with organizational change.
One of the biggest challenges for healthcare managers is balancing the responsibility to be good stewards of resources while also being financially responsible. Issues like conflicts of interest, billing practices, fraud, and abuse are just a few examples of the ethical problems that can arise in financial management. The concept of justice is key in making ethical financial decisions. Leaders must balance the needs of the market with the needs of patients, while also considering the fairness to their staff and community.
It is important to use formal ethical decision-making processes when handling ethical issues in healthcare organizations, and to understand how these processes differ from those in other industries. By developing an ethical mindset, choosing a personal moral stance, and adopting an ethical philosophy, you create a solid foundation for making decisions. Common mistakes, or decision traps, can happen in the decision-making process and can lead to failure. Being able to recognize and reflect on these traps is crucial for developing your own ethical decision-making skills.
Equally important is having a strong, ethically oriented organizational culture to help leaders face these challenges with integrity. Healthcare managers play a vital role in putting policies and procedures into place, as well as setting an example of ethical thinking and behavior.
For this assessment, you will evaluate a case study based on a hypothetical scenario involving healthcare management, patient care, and end-of-life considerations. You will utilize a formal decision-making process to evaluate this scenario based on the concepts and principles you have studied in this course and perhaps your own personal and career experiences.
- Read the to complete this assessment.
Jenny Baluyot, the healthcare administrator at Brookside Hospital, is faced with a serious managerial challenge in the Case Study Scenario:
- Ms. Baluyot must initially use excellent communication, investigative, critical thinking, and decision-making skills to immediately assess and deal with the situation she faces in her office when she arrives.
- She will then need to investigate and evaluate the validity of the claims related to medical procedures performed and ethical behavior of staff to appropriately address them with the family and within her facility.
- Finally, as an ethically minded manager and individual, Ms. Baluyot must be sure that Brookside Hospital provides Michael and his family with the discharge and end-of-life support they require.
Imagine yourself in Ms. Baluyot’s position, and work through the process outlined below.
For your evaluation of this case study, use the tools and knowledge gained in your studies to gather and evaluate relevant facts and recommend actions for Ms. Baluyot to address the situation ethically.
- Clearly define the problem. Determine whether the decision involves an ethical conflict.
- Identify the person who should be the decision-maker and any internal and external stakeholders.
- Identify and list the ethical principles and the non-moral concerns of the situation or problem.
- Identify and explore several possible options.
- Written communication: Written communication should be free of errors that detract from the overall message.
- APA formatting: Resources and in-text citations should be formatted according to current APA style and formatting.
- Font and font size: Arial, 12-point, double-spaced. Use Microsoft Word.
- Number of resources: 35 scholarly, peer-reviewed articles.
- Length: 56 pages.
Review the rubric to learn the grading criteria for this assessment.
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